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Mac OS Mavericks Compatability for X-Rite Color Solutions


by Brenda K. Hipsher – November 1st, 2013

MavericksX-Rite customers that have upgraded to the recently released Apple OS 10.9 Mavericks may experience communication issues with X-Rite instruments.

To resolve these communications issues, certain X-Rite applications require an update to the latest X-Rite Device Services (XRD v2.3.2) driver software.

See list below:


NOTE: XRD v2.3.2 (Mac only) includes an auto-update function: This auto-update function will trigger a message stating that a new version of XRD is available. It is highly recommended to perform this update. Please note that this auto-update will only be performed on Mavericks and is triggered once a day. XRD will not be auto-updated on any other operating system, be it Mac or Windows based.

In addition to the auto-update, a stand-alone installer for XRD V 2.3.2 (Mac only) is also published on X-Rite’s support pages: CLICK HERE

This updater is recommended when the auto-update will not work, for instance when there is no Internet connection.


Dual Display Profiling using ColorMunki Display, Photo or Design

When calibrating a secondary display in a dual display setup, the application will calibrate the primary display successfully, but when attempting to calibrate the secondary display, the application crashes on the first measurement.

As a workaround, please follow these steps to get both displays calibrated/profiled successfully:

Profile the primary display and then close the ColorMunki application

Go to System Preferences > Displays > Arrangement and drag the menu bar to the other (secondary) display to switch primary displays. Reboot the computer.

Open the ColorMunki application again and profile the primary display (that used to be the secondary). Each display should now have their specific profile set as default.

Go back to System Preferences > Displays > Arrangement and drag the menu bar back to the original primary display, if desired.

Hint: On Mavericks the Menu Bar as well as the Dock can optionally set to be shown on both monitors (primary and secondary). This means that any of the monitors can set as primary or secondary.

This issue will be addressed in future releases of the affected applications.

Categories: Software Update | Tags: , , , , , , ,

8 responses to “Mac OS Mavericks Compatability for X-Rite Color Solutions”

  1. Rene Hartman says:

    Dear Reader, I’m still struggling with switching off color management in `maverick, using Canon Pixma Pro-1 printer software. Option not avalable like with other makes i.e., Epson. You had published a work around in 2010 on 10.6, to use generiek RGB is that still the only valid work around or are you able to inform me on a better way moving forward.
    Thanks Rene

    • Brenda K. Hipsher says:

      I believe you are asking about how to disable color management in a print driver on a particular operating system? If that is the question please contact the printer manufacturer for instructions. Every print driver is different and the drivers for the same printer may have different interfaces using different operating systems. Please consult the printer manufacturer for directions for disabling color management in the print driver.
      Thanks so much for reading the X-Rite Photo blog!
      Brenda K. Hipsher

  2. I see that i1Profiler Lion Ed. has reached the end of its life. Is there an upgrade path for loyal users of that device? Or does the road end here?

    • Brenda K. Hipsher says:

      ColorMunki Display or i1Display Pro are both good alternatives to replace an older i1Display colorimeter. Both will give you a device and software designed for the latest display technology that we could only dream of when those devices were discontinued some years ago. For a comparison of these two solutions see this blog https://blog.xritephoto.com/?p=7918
      Thanks for your comment and for taking the time to read the X-Rite Photo blog.
      Brenda K. Hipsher

      • 2kneez says:


        My iOne display 2 (hardware) works perfectly (only 3 years old). But you don’t support it anymore on the sofware side (mavericks).

        So, I understand that I have to change it… Can I have a price (it’s not a joke) ?

        Thanks for your response.


        • Brenda K. Hipsher says:

          The price will vary depending where you are in the world. You will find i1Display Pro for about 249.00 and ColorMunki Display at around 169.00 in the US.
          Prices will vary. If you’re interested in a comparison of the two devices check this blog we posted some time ago on that topic. https://blog.xritephoto.com/?p=7918
          Happy Holidays!
          Brenda K. Hipsher

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